College Advising and Support Services Hub (CASSH)

The College of Arts and Sciences Advising and Support Services Hub (CASSH) is located on the first floor of I.G. Greer Hall (Suite 101). The Advising office is staffed by professional advisors and records specialists who serve current and prospective students, as well as faculty and staff in the College of Arts and Sciences at Appalachian State University. Students are encouraged to visit the office for assistance with academic planning and questions, registration and senior checks.  

If you need to contact CASSH, please do so between the hours of 8:00 a.m. and 5:00 p.m. Monday - Friday via phone at (828) 262-3076 or email casadvising@appstate.edu at this time. Beginning Wednesday, May 15, 2024, the CASSH Office will be closed daily from 12-1 p.m. for lunch.

*Reminder to department chairpersons: Any chair approved substitution/exception requests should be submitted to casadvising@appstate.edu.*

Meet Our Advising Team

Kathy Henson

Kathy Henson

Academic Advisor
828-262-2689
hensonmk@appstate.edu 

Contact me about:

  • Advising for students with last names starting with A-K
  • Including advising for:
    • Changes of Major
    • Readmission
    • Needs pertaining to academic probation/suspension
    • Resource referrals

To schedule an appointment with Kathy, please use the following link: casshoffice.appointlet.com/b/kathyhenson


Emily Cunningham

Emily Cunningham

Academic Advisor
828-827-6509
cunninghameb@appstate.edu

Room 1164B - Hickory Campus

Contact me about:

  • Advising for students who have selected the Hickory Campus for their studies
  • Including advising for:
    • PIN Registration Advising - for Hickory Campus students only
    • Changes of Major
    • Readmission
    • Needs pertaining to academic probation/suspension
    • Resource referrals

To schedule an appointment with Emily, please use the following link: casshoffice.appointlet.com/b/cassh-office

Carla Penders

Carla Penders

Assistant Director and Academic Advisor
828-262-2707
pendersca@appstate.edu

Contact me about:

  • Assisting the Director with faculty advising training
  • If you are a department chair and need assistance in enhancing academic advising in your department within the College
  • Creating new processes and/or procedures for advising
  • Advising for students with last names starting with W-Z
  • Including advising for:
    • Changes of Major
    • Readmission
    • Needs pertaining to academic probation/suspension
    • Resource referrals

To schedule an appointment with Carla, please use the following link: casshoffice.appointlet.com/b/carla-penders


Natalie Wilson

Natalie Wilson

Academic Advisor
828-262-7608
wilsonnb3@appstate.edu

Contact me about:

  • Advising for students with last names starting with L-V
  • Including advising for:
    • Changes of Major
    • Readmission
    • Needs pertaining to academic probation/suspension
    • Resource referrals

To schedule an appointment with Natalie, please use the following link: casshoffice.appointlet.com/b/nataliewilson


Hannah Huff

Hannah Huff

Academic Advisor
828-262-6476
huffhc@appstate.edu

Contact me about:

To schedule an appointment with Hannah, please use the following link: casshoffice.appointlet.com/b/hannah-huff

Meet Our Records Team

Please reach out to our Records Team members by emailing casadvising@appstate.edu or contact the main line at (828) 262-3076 should you have questions pertaining to the following:

  • Graduation Clearance
  • Senior Checks
  • DegreeWorks Substitutions and Adjustments
  • Support for Faculty with Questions Related to Policy and Procedure

Blair Ayscue

Blair Ayscue

Student Records Coordinator
828-262-8635
steppab@appstate.edu


Kimberly Paniagua Ferreira

Kimberly Paniagua Ferreira

Student Records Coordinator
828-262-3077
paniaguaferreirakn@appstate.edu

Alice Craft

Alice Craft 

Student Records Coordinator
828-262-3131
craftas@appstate.edu


Kelsey Pope

Kelsey Pope

Student Records Coordinator
828-262-3088
popekt@appstate.edu 

Meet Our Leadership Team

Diana Nelson

Diana Nelson

Director
828-262-3076
nelsondj@appstate.edu

Contact me about:

  • Advising and Academic Support Services for Students, Faculty, and Department Chairs
  • Registration Issues - Drop/Add, Special Courses, Internships
  • Probation and Suspension Issues
  • Curriculum Consultant

Carla Penders

Carla Penders

Assistant Director and Academic Advisor
828-262-2707
pendersca@appstate.edu

Contact me about:

  • Assisting the Director with faculty advising training
  • If you are a department chair and need assistance in enhancing academic advising in your department within the College
  • Advising for select student populations in the College (Students with last names starting with W-Z)
  • Creating new processes and/or procedures for advising

To schedule an appointment with Carla, please use the following link: casshoffice.appointlet.com/b/carla-penders