The College of Arts and Sciences Advising and Support Services Hub (CASSH) is located on the first floor of I.G. Greer Hall (Suite 101). The Advising office is staffed by professional advisors and records specialists who serve current and prospective students, as well as faculty and staff in the College of Arts and Sciences at Appalachian State University. Students are encouraged to visit the office for assistance with academic planning and questions, registration and senior checks.
If you need to contact CASSH, please do so between the hours of 8:00 a.m. and 5:00 p.m. Monday - Friday via phone at (828) 262-3076 or email casadvising@appstate.edu at this time. The CASSH Office will be closed daily from 12-1 p.m. for lunch.
*Reminder to department chairpersons: Any chair approved substitution/exception requests should be submitted to casadvising@appstate.edu.*
Meet Our Advising Team
Alice Craft
Academic Advisor / Student Records Coordinator
828-262-3131
craftas@appstate.edu
Contact me about:
- Advising for students with last names starting with A-C
- Including advising for:
- Changing majors
- Readmission
- Needs pertaining to academic probation/suspension
- Resource referrals
Schedule an Appointment with Alice

Vacant
Academic Advisor / Student Records Coordinator
Contact me about:
- Advising for students with last names starting with H-L
- Including advising for:
- Changing majors
- Readmission
- Needs pertaining to academic probation/suspension
- Resource referrals
Schedule an appointment with Carla Penders

Kimberly Paniagua Ferreira
Academic Advisor / Student Records Coordinator
828-262-3077
paniaguaferreirakn@appstate.edu
Contact me about:
- Advising for students with last names starting with S-Z
- Including advising for:
- Changing majors
- Readmission
- Needs pertaining to academic probation/suspension
- Resource referrals
Schedule an Appointment with Kimberly
Hannah Huff
Academic Advisor (Vet Tech)
828-262-6476
huffhc@appstate.edu
Contact me about:
- Online Bachelor of Science in Veterinary Technology Program Advising
Kathy Henson
Academic Advisor
828-262-2689
hensonmk@appstate.edu
Contact me about:
- Advising for students with last names starting with D-G
- Including advising for:
- Changing majors
- Readmission
- Needs pertaining to academic probation/suspension
- Resource referrals
Schedule an Appointment with Kathy
Natalie Wilson
Academic Advisor / Student Records Coordinator
828-262-7608
wilsonnb3@appstate.edu
Contact me about:
- Advising for students with last names starting with M-R
- Including advising for:
- Changing majors
- Readmission
- Needs pertaining to academic probation/suspension
- Resource referrals
Schedule an Appointment with Natalie

Dusty Roberts
Assistant Director (Hickory Campus)
828-827-6509
robertsdf@appstate.edu
Contact me about:
- Advising for students who have selected the Hickory Campus for their studies
- Including advising for:
- PIN Registration Advising (Hickory Campus students only)
- Changing majors
- Readmission
- Needs pertaining to academic probation/suspension
- Resource referrals
Meet Our Records Team
Please reach out to our Records Team members by emailing casadvising@appstate.edu or contact the main line at (828) 262-3076 should you have questions pertaining to the following:
- Graduation Clearance
- Senior Checks
- DegreeWorks Substitutions and Adjustments
- Support for Faculty with Questions Related to Policy and Procedure
Meet Our Leadership Team







