Faculty advisors have several options for completing advising sessions online.
These are the ones we suggest:
- Email: the lowest tech option that also provides a permanent record of what you and the student discussed.
- Phone Call: also low tech and user friendly. Use DegreeWorks notes to record important information discussed such as suggested classes and PIN number.
- Google Hangouts Chat: allows for a synchronous conversation; it’s already part of your Gmail account. Use DegreeWorks to document your meeting. For more information, visit: https://support.appstate.edu/news/google-hangouts-updated-hangouts-chat
- Zoom meeting: allows for a synchronous conversation with video and screen sharing options and could also be used for group advising. Use DegreeWorks to document your meeting. Zoom is very easy to use: https://support.appstate.edu/services/catalog/zoom-web-conferencing
For info on how to create a Zoom link for your scheduled appointments, visit: https://support.zoom.us/hc/en-us/articles/201974323-Using-the-Zoom-Chrome-Extension
Mountaineer (Google) Calendar
If you wish to have students sign up for a specific time to chat or have a Zoom meeting, you can use Google calendar to set up appointment times that students can use to schedule the meeting. Email is more flexible, but can take longer to complete advising since you’re waiting for a response. For more info about how to set up appointment times in the calendar, visit: https://support.appstate.edu/node/610.
After you’ve advised a student, please make notes in DegreeWorks. DegreeWorks is a great place to document your advice to students and share their PINs in a place where they won’t be lost. Documenting everything in DegreeWorks is a great way to cut down on the “where’s my PIN” followup questions!
If you have questions about how to use DegreeWorks, you can access tutorials and find the name of the DegreeWorks faculty mentor in your department at: https://degreeworks.appstate.edu/faculty-staff.
Structuring Virtual Advising
Students should share the responsibility for a successful advising session. Faculty advisors may want to think about an advising “assignment” to use to get students involved in the process. It doesn’t have to be complicated. A simple request for a list of courses students plan to take in summer/fall will give faculty a chance to provide feedback on the student’s plan. Adding some structure to the email exchanges or online meetings can make advising more effective, faster, and less stressful.
Consider Group Advising
For students with similar requirements, group advising (via Zoom) can be an effective way to provide information to several students at once. Students will most likely have individual questions, so be sure to also allow time for them to ask their specific questions via email or chat so that their confidential information is protected.